Privacy Policy

Last updated: February 2025

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He Whenua He Ture Consultancy (“we”, “us”, “our”) is committed to protecting your privacy and ensuring your personal information is handled with care, respect, and in accordance with the Privacy Act 2020 (NZ).

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This policy explains what information we collect, how we use it, how it is stored, and your rights as a client.

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1. Information We Collect

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We may collect the following information when you engage with us:

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Personal Information

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• Your name, contact details, and preferred communication method

• Any documents you choose to provide (e.g., Court forms, whakapapa notes, land information)

• Consultation notes and email correspondence

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Technical Information

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• Device type, browser type, and website activity

• Booking and payment information if processed online

• Workshop registrations and attendance

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Voluntary Information

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• Feedback or testimonials

• Uploaded documents via our website or email

We do not collect unnecessary information. Everything gathered is for the purpose of supporting your kaupapa.

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2. How We Use Your Information

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We use your information to:

• Provide educational guidance and consultancy services

• Prepare templates, notes, and supporting documents for your whānau

• Communicate with you about appointments or follow-ups

• Manage bookings, invoicing, and koha/fee payments

• Improve our website, workshops, and services

We do not use your information for marketing unless you explicitly choose to join our mailing list.

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3. How Your Information is Stored

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Your information is stored securely using:

• Password-protected folders

• Secure cloud storage with encryption

• Private email inbox protected by two-factor authentication

Only authorised staff (you, Coral) can access client information.

Documents are kept only for as long as needed to support your mahi. You may request deletion at any time.

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4. Sharing Your Information

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We do not share or sell your information to third parties.

Information may be shared only if:

• You ask us to share it

• You authorise us in writing

• We are legally required to comply (e.g., by Court order or law enforcement)

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We never pass on whakapapa, whānau details, or land information without your consent.

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5. Online Workshops, Bookings & Payments

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When booking online or paying through third-party platforms (e.g., Stripe, POLi, PayPal), your information is handled in line with those providers' privacy policies.

We do not store your full card details.

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Workshop recordings are used only as stated in the registration and will not be shared publicly.

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6. Your Rights

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Under the Privacy Act 2020, you have the right to:

• Access the information we hold about you

• Request corrections

• Ask us to delete information we no longer need

• Withdraw consent for us to hold certain documents

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You can request this anytime by emailing hewhenuaheture.consultancy@outlook.com.

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7. Cookies & Website Analytics

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Our website may use cookies and analytics to improve your browsing experience and understand how our site is used.

This information is anonymous and does not identify you personally.

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8. Contact Us

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If you have any questions about this Privacy Policy, contact us at:

📧 hewhenuaheture.consultancy@outlook.com
📍 Auckland, Aotearoa

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DISCLAIMER​

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Last updated: February 2025

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He Whenua He Ture Consultancy provides educational guidance and support only.

We are not a law firm and do not provide legal advice, legal representation, or act as legal agents.

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1. Nature of Our Services

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Our role is to:

• Explain Māori Land Court processes

• Provide templates and plain-English notes

• Support whānau understanding of documents

• Assist with trust governance and whānau planning

• Offer general guidance related to whenua, whānau, and administrative processes

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All information is provided to help you understand your options and prepare your own documents.

We do not file applications on your behalf.

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2. No Legal Advice

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Any information we share — written, verbal, online, or during workshops — is:

• General in nature

• Educational

• Not a substitute for advice from a qualified lawyer

If you require legal representation, legal drafting, or advice specific to your situation, we recommend contacting a lawyer or the Māori Land Court for further assistance.

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3. Accuracy of Information

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We make every effort to provide accurate, up-to-date information.
However:

• Processes may change

• Court requirements may vary

• Each whānau situation is different

We do not accept liability for decisions made based on our educational material.

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4. External Links & Third-Party Tools

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Our website may include links to third-party tools such as booking platforms or official Māori Land Court resources.

We are not responsible for:

• Their content

• Their privacy practices

• Their accuracy or availability

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5. Workshops & Online Information

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Workshop content and any recordings are for learning only.

They should not be treated as legal advice.

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6. Limitation of Liability

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To the fullest extent permitted by New Zealand law:

• We are not responsible for any loss, error, or outcome resulting from the use of our guidance

• You are responsible for reviewing and submitting your own documents

• You agree to use our services at your own discretion and judgement

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7. Acceptance of This Disclaimer

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By using our website, booking a consultation, attending a workshop, or receiving templates or notes from us, you acknowledge and agree to this Disclaimer.

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